We want you to be completely satisfied with the service you receive from ILJ. If for any reason you are unable to attend a conference for which your previously registered, simply contact us no later than 30 days prior to the conference for a full refund. In some cases, sponsoring organizations will set a shorter time period for refunds. Special fees for additional services (other than registration fees) are also refundable up to 30 days prior to the conference. Refunds will be issued in the same method as the order was paid.