This project involved performing an in-depth evaluation for the National Institute of Justice on the field test of the Managing Patrol Operations program in police departments of Charlotte, North Carolina; Albuquerque, New Mexico; and Sacramento, California. The evaluation included testing the utility of the Patrol Car Allocations Model (PCAM) and the Hypercube Model for police patrol resource allocation; testing microcomputer models for officer scheduling; evaluating the planning and implementation of directed patrol programs; and evaluating efforts to implement more efficient and effective citizen call prioritization schemes and telephone report units.