In this study for the National Institute of Justice, ILJ and the Police Executive Research Forum evaluated the use of problem oriented policing and directed patrol techniques in the Baltimore County, Maryland, Police Department. Problem solving was implemented in one of the department's three patrol areas and involved 350 officers. Major project elements included:
- Freeing up patrol officer time by expanding the department's alternatives for handling calls for service
- Expanding crime analysis functions to identify community and business problems
- Training supervisors and patrol officers in problem identification, analysis, response, and assessment.