BENCHMARKING
Why Change?
The Line Up
So What is Benchmarking?
Proving the Payoff
Why Benchmark?
Efficiency
Efficiency Examples -- What to Benchmark
Effectiveness
Effectiveness Examples -- What to Benchmark
Enabling
Enabling Examples -- What to Benchmark
Efficiency Measures
Effectiveness Measures
Enabling Measures
Existing Sources of Data
Summary
Email: webmaster@ilj.org
Home Page: http://www.ilj.org
Best experienced with Click here to start.
Download presentation source